HOW TO FIND RESOURCES

AsylumConnect is the first and only resource website and app for LGBTQ asylum.

Search our free resource catalog to connect with LGBTQ-affirming and immigrant-friendly services near you. If you are seeking LGBTQ asylum, undocumented or simply in need of LGBTQ-friendly services, use AsylumConnect to find where it is safe to go for help.

View the video on the right for instructions on setting up your free AsylumConnect user account and how to use our catalog to find resources.


WHAT IS THE ASYLUMCONNECT RESOURCE CATALOG?

We provide the first ever resource website and app designed for LGBTQ asylum. We call it the AsylumConnect catalog.

Our catalog can connect you with LGBTQ- and immigrant-friendly services near you. We want you to know where it is safe to go for help with food, housing, medical and mental health, filing your LGBTQ asylum application, avoiding deportation, meeting new people, and other basic needs. 

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Where can i search for safe services?

The AsylumConnect catalog can currently connect you with verified LGBTQ- and immigrant-friendly services in the United States, Canada and Mexico.

Right now, our United States catalog can help you connect with LGBTQ- and immigrant-friendly services in the following states:

  • Arizona (AZ)

  • Arkansas (AR)

  • California (CA)

  • Colorado (CO)

  • District of Columbia (D.C.)

  • Florida (FL)

  • Illinois (IL)

  • Maryland (MD)

  • Massachusetts (MA)

  • Michigan (MI)

  • Minnesota (MN)

  • New Jersey (NJ)

  • New Mexico (NM)

  • New York (NY)

  • North Carolina (NC)

  • Ohio (OH)

  • Oregon (OR)

  • Pennsylvania (PA)

  • Rhode Island (RI)

  • Texas (TX)

  • Vermont (VT)

  • Virginia (VA)

  • Washington (WA)

  • West Virginia (WV)

*Note: Our catalog also includes national organizations (organizations who can help LGBTQ asylum seekers located anywhere in the country).

Our team is adding new LGBTQ- and immigrant-friendly resources and locations to our catalog. Please search our catalog for the most up-to-date information. 

 

HOW DO I USE THE CATALOG TO CONNECT WITH LOCAL SERVICES?

Visit our catalog website and select your language and country.

Then follow the instructions on the screen to search for verified LGBTQ- and immigrant-friendly services near you.

You can use our free resource website and app to meet your needs in all aspects of your life, including where it is safe to go for help with: housing, legal, food, medical, mental health, community support, translation, transportation, education and employment, and more.

You can also sign-up for a free user account to save your own resource lists for later or share your lists with a friend, lawyer or organization who is helping with your LGBTQ asylum claim. (To register for a free asylum seeker user account, visit our catalog and click on "Sign Up" at the top right-hand corner of the screen. Follow the instructions to create your free user account.) 


QUESTIONS (FAQS)

+ WHAT TYPE OF RESOURCES CAN BE FOUND IN THE CATALOG?

The U.S. resource catalog can currently help you find the following types of verified services:

  • Medical Services: Dental Care, HIV and Sexual Health, Medical Clinics, Physical Evaluations for Asylum Claim, Trans Health, Women's Health

  • Legal Services: Asylum Application, Crime and Discrimination, Deferred Action for Childhood Arrivals (DACA), Deportation or Removal, Immigration Detention, Legal Hotlines, Name and Gender Change, Special Immigrant Juvenile Status (SIJS)

  • Social Services: Food, Housing, Hygiene and Clothing

  • Education and Employment Services: Career Counseling, Educational Support for LGBTQ Youth, English Classes, Libraries, Scholarships

  • Community Support: Cultural Centers, LGBTQ Centers

  • Mental Health Services: Hotlines, Private Therapy and Counseling, Psychological Evaluations for Asylum Claim, Substance Use, Support Groups, Trans Support Groups

  • Translation Services: Translation and Interpretation

  • Transportation Services: Transit Passes and Discounts, Transportation Assistance

  • Other Services: Computers and Internet, Mail Services, Sports and Entertainment

Are you traveling through or waiting in Mexico to seek LGBTQ asylum in the U.S.? Visit our Mexico resource page.

The Canada resource catalog can currently help you find the following types of verified services:

  • Medical Services: Dental Care, HIV and Sexual Health, Medical Clinics, Physical Evaluations for Refugee Claim, Trans Health, Women's Health

  • Legal Services: Refugee Claim, Crime and Discrimination, Deportation or Removal, Immigration Detention, Legal Hotlines, Name and Gender Change

  • Social Services: Food, Housing, Hygiene and Clothing

  • Education and Employment Services: Career Counselling, Educational Support for LGBTQ Youth, Language Classes, Libraries, Scholarships

  • Community Support: Cultural Centres, LGBTQ Centres

  • Mental Health Services: Hotlines, Private Therapy and Counselling, Psychological Evaluations for Refugee Claim, Substance Use, Support Groups, Trans Support Groups

  • Translation Services: Translation and Interpretation

  • Transportation Services: Transit Passes and Discounts, Transportation Assistance

  • Other Services: Computers and Internet, Mail Services, Sports and Entertainment

+ HOW ARE RESOURCES VERIFIED?

AsylumConnect works hard to fill our resource catalog with high quality resources that are useful, accessible, and welcoming to LGBTQ asylum seekers. Nothing is more important to us than the satisfaction and safety of our users and we employ a rigorous verification process for all resources included in our catalog. Our verification process asks three core questions:

  1. Is the resource active?
  2. Is the resource LGBTQ-friendly?
  3. Is the resource accessible to asylum seekers?

Resources must be all three of these things before they can be included in our catalog. We answer these questions by researching and often directly communicating with each resource. Here are some examples of things we look for:

Active

  • Does the resource have an active physical and/or web address?
  • Has the resource hosted events and/or updated online content within the current calendar year?
  • Is the resource responsive to email and/or phone outreach?

LGBTQ-Friendly

  • Has the resource confirmed by phone or email that they are willing and able to serve LGBTQ individuals?
  • Does the resource offer services directly serving the LGBTQ community?
  • Does the resource employ a non-discrimination policy that includes protections for individuals of all sexual orientations and gender identities?

Accessible to Asylum Seekers

  • Has the resource confirmed by phone or email that they are willing and able to serve asylum seekers and/or undocumented citizens?
  • Does the resource require certain documentation of its clients in order to access services?
  • Does the resource offer some or all of its services for free?

Every resource in our catalog has regularly updated documentation on how it affirmatively answers our three core questions. We also assess additional features that we like to see in the resources we publish, including: whether or not the resource provides translation services for non-English speaking clients and whether or not the resource employs a confidentiality policy for its services. These features, along with whether or not a resource offers some or all of its services for free, are optional. A resource is not required to provide these features in order to be included in the catalog.

At the end of our verification process, a resource is declared either: “verified” or “unverified.” Unverified resources are deemed ineligible (at least for the time being) for inclusion in our catalog. (The AsylumConnect team re-verifies all resources every 6 months for safety.)

We encourage organizations listed in the catalog to register for a free service provider user account in order to add and edit information about their organization and services. (Learn more.) All users are also encouraged to register for a free user account in order to share public ratings (one to five stars) and written reviews on organizations’ catalog profile pages.

Questions, comments, and concerns about how we verify resources may be directed to: catalog@asylumconnect.org. If you are a service provider and would like to be included in the catalog, please use the “Suggest a Resource” form, found on the homepage of our resource catalog.

+ WHY SHOULD I SIGN UP FOR A USER ACCOUNT?

Sign-up for a free AsylumConnect user account to:

  • Save resource searches for future use
  • Access saved resource lists from different devices (such as different public computers)
  • Share resources with a lawyer, friend, organization or anyone else helping with your LGBTQ asylum case via print, email or another AsylumConnect user account
  • Share public ratings (one to five stars) and written reviews for the resources you use

+ HOW DO I SIGN UP FOR An asylumconnect USER ACCOUNT?

Visit our catalog to register for a free user account. Click on "Sign Up" at the top right-hand corner of your screen and select the “I AM AN ASYLUM SEEKER” option. Follow the instructions to create your account.

+ HOW DO I RATE AND REVIEW A RESOURCE?

To rate and review a resource, first create a free user account. Visit our catalog and click on "Sign Up" at the top right-hand corner of the screen. Follow the instructions to create your account. Once logged into our site through your free AsylumConnect user account, you can rate and review resources.

+ HOW DO I SUGGEST A RESOURCE?

Submitting a resource is easy and helps us to continue to improve and expand our resource catalog! To suggest a resource for inclusion in our catalog, simply visit the "Suggest a Resource" page on your country's catalog (United States or Canada). The AsylumConnect team is now accepting public resource suggestions from anywhere in the U.S. or Canada.

+ I DO NOT IDENTIFY AS A MEMBER OF THE LGBTQ COMMUNITY. ARE THERE ADDITIONAL ORGANIZATIONS THAT CAN HELP ME?

Yes! While asylum seekers and refugees outside of the LGBTQ community are welcome to use our resource catalog to connect with local immigrant-friendly services, AsylumConnect’s focus is on those who identify as lesbian, gay, bisexual, transgender or queer. If you do not identify as LGBTQ, check out:

  • USAHello - A free website created for refugees and immigrants in the U.S. Visit their website for more information.

+ WHAT IS YOUR DISCLAIMER AND WHY DOES IT MATTER?

As a young nonprofit, AsylumConnect is constantly growing and evolving. Every day, we look for ways in line with our organizational capacity to strengthen how we verify resources. As we tweak, expand, and improve our process, AsylumConnect asks that users please read our disclaimer to better understand exactly what our catalog can help LGBTQ asylum seekers with. The disclaimer can be found on the bottom of every webpage, on the catalog website, and below:

Disclaimer: The AsylumConnect team will do its best to confirm the basic facts about service providers listed on this website. However, we lack the necessary resources to adequately vet service providers and make no representations regarding the viability or capabilities of any such providers. Consequently, AsylumConnect assumes no responsibility for the actions of providers listed on this website and asylum seekers who contact any such providers do so at their own risk.