HOW TO FIND RESOURCES

Use the AsylumConnect resource catalog to find safe resources near you.

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WHAT IS THE ASYLUMCONNECT RESOURCE CATALOG?

We’re creating the first ever online resource database for LGBTQ asylum seekers in the U.S. We call it the AsylumConnect catalog.

Our catalog can help you find LGBTQ- and asylum-friendly resources near you. We want you to know where it is safe to go for help with food, housing, filing your LGBTQ asylum application, meeting new people, and other basic needs. 

IN WHICH U.S. CITIES CAN I SEARCH FOR RESOURCES?

Right now, our catalog can help you find safe resources in the following U.S. cities:

  • Seattle, Washington
  • Philadelphia, Pennsylvania
  • New York City (NYC), New York
  • Washington, D.C.
  • San Francisco, California
  • Los Angeles, California 

Our team is currently working on adding new U.S. cities to our catalog. Please check back for updates. 

 

HOW DO I USE THE CATALOG?

Visit our catalog website and start typing your address, city or zip code in the U.S. 

 

Click “Resource Type” and select all of the types of resources (housing, food, medical, legal) you are looking for.

Then click on “Search” to begin finding safe resources near you. 

Click on “Additional Filters” and  select all of the options from the list that apply to you. 

Then scroll down the page to view the information and contact information for the resources that can help you. 

 

You can use our free, online resource catalog to help you answer questions like:

 

“Where can I go for help with filing my LGBTQ asylum application?”

“Where is it safe to go for shelter?”

“Where can I get my next meal?”

“How can I take care of my mental health?”

“Where can I meet new people?” 

“Where can I find a LGBTQ-friendly doctor?” 

 

You can also sign-up for a free user account to save your own resource list for later or share it with a friend, lawyer or organization. 

Please watch our short video above to learn more about how to use our resource catalog.

 

QUESTIONS (FAQS)

WHAT TYPE OF RESOURCES CAN BE FOUND IN THE CATALOG? +

  • Medical Services: Medical Clinics, Women's Health, Sexual Health, Trans Health, Dental Care
  • Legal Services: Legal Aid, Documentation
  • Social Services: Housing, Food, Hygiene, Computers & Internet, Employment
  • Educational Services: English Classes, Libraries
  • Community Support: Community Centers, Cultural Centers, LGBT Centers
  • Mental Health Services: Support Groups, Private Counseling, Psychiatry
  • Other Services: Mail, Sport & Entertainment

HOW ARE RESOURCES VERIFIED? +

AsylumConnect works hard to fill our resource catalog with high quality resources that are useful, accessible, and welcoming to LGBTQ asylum seekers in the U.S. Nothing is more important to us than the satisfaction and safety of our users and we employ a rigorous verification process for all resources included in our catalog. Our verification process asks three core questions:

  1. Is the resource active?

  2. Is the resource LGBTQ-friendly?

  3. Is the resource accessible to asylum seekers?

Resources must be all three of these things before they can be included in our catalog. We answer these questions by researching and often directly communicating with each resource. Here are some examples of things we look for:

Active

  • Does the resource have an active physical and/or web address?
  • Has the resource hosted events and/or updated online content within the current calendar year?
  • Is the resource responsive to email and/or phone outreach?

LGBTQ-Friendly

  • Has the resource confirmed by phone or email that they are willing and able to serve LGBTQ individuals?
  • Does the resource offer services directly serving the LGBTQ community?
  • Does the resource employ a non-discrimination policy that includes protections for individuals of all sexual orientations and gender identities?

Accessible to Asylum Seekers

  • Has the resource confirmed by phone or email that they are willing and able to serve asylum seekers and/or undocumented citizens?
  • Does the resource require certain documentation of its clients in order to access services?
  • Does the resource offer some or all of its services for free?

Every resource in our catalog has regularly updated documentation on how it affirmatively answers our three core questions. We also assess additional features that we like to see in the resources we publish, including: whether or not the resource provides translation services for non-English speaking clients and whether or not the resource employs a confidentiality policy for its services. These features, along with whether or not a resource offers some or all of its services for free, are optional. A resource is not required to provide these features in order to be included in the catalog.

At the end of our verification process, a resource is declared either: “verified” or “unverified.” Unverified resources are deemed ineligible (at least for the time being) for inclusion in our catalog.

Questions, comments, and concerns about how we verify resources may be directed to: catalog@asylumconnect.org. If you are a service provider and would like to be included in the catalog, please use the “Submit a Resource” form, found on the homepage of our resource catalog.

HOW CAN I SUGGEST A RESOURCE? +

Submitting a resource is easy and helps us to continue to improve and expand our resource catalog! To suggest a resource for inclusion in our catalog, simply visit the Suggest A Resource page of our website. The AsylumConnect team is now accepting public resource suggestions from anywhere in the U.S.

HOW CAN I RATE AND REVIEW A RESOURCE? +

To rate and review a resource, first create a free user account. Visit our catalog and click on "Sign Up" at the top right-hand corner of the screen. Follow the instructions to create your account. Once logged into our site through your free AsylumConnect user account, you can rate and review resources. 

WHAT IS YOUR DISCLAIMER AND WHY DOES IT MATTER? +

As a young nonprofit initiative, AsylumConnect is constantly growing and evolving. Every day, we look for ways in line with our organizational capacity to strengthen how we verify resources. As we tweak, expand, and improve our process, AsylumConnect asks that users please read our disclaimer to better understand exactly what our catalog can help asylum seekers with. The disclaimer can be found on the bottom of every webpage, on the catalog website, and below:

Disclaimer: The AsylumConnect team will do its best to confirm the basic facts about service providers listed on this website. However, we lack the necessary resources to adequately vet service providers and make no representations regarding the viability or capabilities of any such providers. Consequently, AsylumConnect assumes no responsibility for the actions of providers listed on this website and asylum seekers who contact any such providers do so at their own risk.