HOW TO FIND RESOURCES FOR CLIENTS
Use asylumconnect to find VERIFIED resource referrals for your lgbtq clients
Are you a nonprofit, LAWYER or other service provider WORKING WITH LGBTQ asylum seekers?
Use our 100% free online resource database to gather verified resource referrals for your LGBTQ clients. We want to make sure you are taking full advantage of all the tools we offer to help you more easily identify safe resources to share with clients.
Using our free resource catalog is simple!
Learn more below about how you and your organization can use our catalog to help your LGBTQ clients and improve your organization’s impact:
watch this video to learn how to use our catalog to find safe resource referrals for your lgbtq clients:
QUESTIONS (FAQS) FOR LAWYERS & OTHER SERVICE PROVIDERS
+ WHO DOES ASYLUMCONNECT HELP?
Our focus is on LGBTQ asylum seekers. AsylumConnect is the first and only resource website and app designed specifically for LGBTQ asylum seekers. Currently, our catalog helps LGBTQ asylum seekers find verified resources in the United States.
You can also use our free resource database to help clients who are part of other related LGBTQ populations in the U.S. (such as LGBTQ DREAMers, LGBTQ undocumented immigrants, and LGBTQ homeless or isolated youth).
Learn more on our blog:
+ WHAT TYPE OF RESOURCES CAN BE FOUND IN THE CATALOG?
Medical Services: Dental Care, HIV and Sexual Health, Medical Clinics, Trans Health, Women's Health
Legal Services: Asylum Application, Crime and Discrimination, Deferred Action for Childhood Arrivals (DACA), Deportation or Removal, Immigration Detention, Name and Gender Change
Social Services: Food, Housing, Hygiene and Clothing
Education and Employment Services: Career Counseling, Educational Support for LGBTQ Youth, English Classes, Libraries, Scholarships
Community Support: Community Centers, Cultural Centers, LGBTQ Centers
Mental Health Services: Hotlines, Private Therapy and Counseling, Substance Use, Support Groups, Trans Support Groups
Translation Services: Translation and Interpretation
Transportation Services: Transit Passes and Discounts, Transportation Assistance
Other Services: Computers and Internet, Mail Services, Sports and Entertainment
Is your client in Mexico waiting to seek LGBTQ asylum in the U.S.? Visit our initial Mexico resource list.
+ HOW ARE RESOURCES VERIFIED?
AsylumConnect works hard to fill our resource catalog with high quality resources that are useful, accessible, and welcoming to LGBTQ asylum seekers in the U.S. Nothing is more important to us than the satisfaction and safety of our users and we employ a rigorous verification process for all resources included in our catalog. Our verification process asks three core questions:
- Is the resource active?
- Is the resource LGBTQ-friendly?
- Is the resource accessible to asylum seekers?
Resources must be all three of these things before they can be included in our catalog. We answer these questions by researching and often directly communicating with each resource. Here are some examples of things we look for:
- Does the resource have an active physical and/or web address?
- Has the resource hosted events and/or updated online content within the current calendar year?
- Is the resource responsive to email and/or phone outreach?
- Has the resource confirmed by phone or email that they are willing and able to serve LGBTQ individuals?
- Does the resource offer services directly serving the LGBTQ community?
- Does the resource employ a non-discrimination policy that includes protections for individuals of all sexual orientations and gender identities?
Accessible to Asylum Seekers
- Has the resource confirmed by phone or email that they are willing and able to serve asylum seekers and/or undocumented citizens?
- Does the resource require certain documentation of its clients in order to access services?
- Does the resource offer some or all of its services for free?
Every resource in our catalog has regularly updated documentation on how it affirmatively answers our three core questions. We also assess additional features that we like to see in the resources we publish, including: whether or not the resource provides translation services for non-English speaking clients and whether or not the resource employs a confidentiality policy for its services. These features, along with whether or not a resource offers some or all of its services for free, are optional. A resource is not required to provide these features in order to be included in the catalog.
At the end of our verification process, a resource is declared either: “verified” or “unverified.” Unverified resources are deemed ineligible (at least for the time being) for inclusion in our catalog. (The AsylumConnect team re-verifies all resources every 6 months for safety.)
Questions, comments, and concerns about how we verify resources may be directed to: email@example.com.
+ DO YOU HAVE HANDOUTS I CAN SHARE WITH MY CLIENTS?
Yes! Download our PDFs in your client’s preferred language below:
- Know Your Rights - FAQs: Before, During and After Your LGBTQ Asylum Application (Arabic | English | Korean | Russian | Spanish)
- Seeking Legal Assistance - How to Find Legal Help for Filing Your LGBTQ Asylum Application (Arabic | English | Korean | Russian | Spanish)
- Preliminary Document Checklist - Documents You Will Need for Your LGBTQ Asylum Application (English | Spanish)
- City Guides - Essential City Information for LGBTQ Asylum Seekers (LA | NYC | Philadelphia | San Francisco | Seattle | Washington, D.C.)
+ why should I SIGN UP FOR A SERVICE PROVIDER USER ACCOUNT?
Sign-up for a free AsylumConnect service provider user account to:
- Save resource referrals via “Favorites” lists for your clients
- Share resource referrals for free via print, email or another AsylumConnect user account
- Add and edit information about your organization and services
- Share public ratings (one to five stars) and written reviews on other organizations’ catalog profile pages
+ HOW DO I SIGN UP FOR A SERVICE PROVIDER USER ACCOUNT?
Visit our catalog to register for a free service provider user account. Click on "Sign Up" at the top right-hand corner of your screen and select the “I AM A SERVICE PROVIDER” option.
+HOW DO I add my organization to the asylumconnect catalog?
Don’t see your law firm, organization or agency listed in our catalog? First, visit our catalog to register for a free service provider user account (click on "Sign Up" at the top right-hand corner of the screen). Once you are registered, fill out our quick "Suggest New Resource" form to add your organization to the AsylumConnect resource catalog.
+ HOW DO I aFFILIATE my USER ACCOUNT WITH MY ORGANIZATION’S asylumconnect catalog PROFILE PAGE?
See our blog post for step-by-step instructions on how to quickly affiliate your AsylumConnect account with your organization’s live catalog profile page.
+HOW DO I RATE AND REVIEW RESOURCES listed in the catalog?
To rate and review a resource, first create a free user account. Visit our catalog and click on "Sign Up" at the top right-hand corner of the screen. Follow the instructions to create your account. Once logged into our site through your free AsylumConnect user account, you can rate and review resources.
+HOW DO I share feedback on my experience using the catalog?
Fill out our “Share Feedback” survey to help us to continue to improve our catalog.
+Do you RECOMMEND ANY ADDITIONAL RESOURCES FOR LAWYERS WORKING ON LGBTQ ASYLUM CASES?
Yes! Please see below for additional resources:
Country Condition Research & Reports
- Amnesty International: Country Profiles
- Center for Gender & Refugee Studies (CGRS): CGRS Litigation Support Materials
- Human Rights Watch (HRW): World Report 2019 & Country Profiles (Sexual Orientation & Gender Identity)
- Freedom House: Freedom in the World Report (2018)
- OutRight Action International: OutRight Action International Reports
- The European Asylum Support Office (EASO): “Researching the situation of lesbian, gay and bisexual persons (LGB) in countries of origin”
- The Office of the United Nations High Commissioner for Refugees (UNHCR): Country Conditions Reports
- U.S. Department of State: Human Rights Reports (2017)
Manuals for Attorneys Representing Asylum Seekers
- Immigration Equality (IE): IE Asylum Manual (LGBTQ/HIV Asylum Cases)
- National Immigrant Justice Center (NIJC): NIJC Procedural Manual for Asylum Representation (2018) & NIJC Procedural Manual for Attorneys Representing Detained Asylum Seekers (Supplement)
- The Advocates for Human Rights: Pro Bono Asylum Representation Manual: An Overview of Asylum Law & Procedure
- U.S. Citzenship and Immigration Services (USCIS): Guidance for Adjudicating LGBTI Refugee and Asylum Claims
- National LGBTQ Task Force, The LGBT Freedom and Asylum Network (LGBT-FAN) & The Human Rights Campaign (HRC): “Stronger Together: A Guide to Supporting LGBT Asylum Seekers” Report (2015)
- Organization for Refuge, Asylum & Migration (ORAM): “Sexual and Gender Minority Refugees Safe Space Checklist” & “Sexual Orientation, Gender Identity and Gender Expression: Essential Terminology”
- The Office of the United Nations High Commissioner for Refugees (UNHCR): “Children on the Run” (2016) & “Women on the Run” (2015)
+MY ORGANIZATION IS INTERESTED IN PARTNERING / LEARNING MORE. WHO SHOULD I CONTACT?
Email our partnerships team at: firstname.lastname@example.org. We'd love to hear from you!